Testimonials from 2023
Our service levels are impeccable...
Don't just take our word for it, here are some testimonials from our customers:
I recently purchased self adhesive vinyl labels again and when paying I observed a noticeable price difference with previous purchases. I contacted the sales department to query this. Within no time I was give chapter and verse and was offered a quick route to purchase the labels directly via the sales desk. Awesome. Then a few days later through absent mindedness I forgot part of the order. No problem, within a day all sorted. An absolute quality performance. Friendly, very efficient and heart-warming. A very big thank you to all you kind people I have been in touch with.
Louis Lombert
(December 2023)
Happy with quick delivery-- delivery guy very helpful . I havent unpacked it yet but the packageing was intact so i think the product will be okay .Cheers!!
Richard Ellis
(December 2023)
i purchased 3 rubber kerb ramps and was impressed by the quality and strength of the items and would strongly recommend to anybody
Michael Bowen
(December 2023)
Excellent service and aftercare, would 100% recommend and use again for future orders
Anonymous
(December 2023)
The initial product had been returned by a previous customer and awas defective. Complaint was dealt with immediately and with courtesy and efficiency and I had a replacement the next day. This is a company that is a delight to deal with.
Dr Peter George Kohn
(November 2023)
Great to deal with. Thanks
Anonymous
(November 2023)
Excellent communication great value for money.
CFM Vehicle Services Ltd
(November 2023)
An excellent service from point of order to prompt 36 hour delivery,with helpful advice from Customer Service phone call beforehand. A definite 5 star company with service to match
D.Wallace
(November 2023)
Very efficient service: order placed on Monday and delivery made the next day in the published time slot. Product details exactly as described on the website, well-packaged and easily assembled. Must look to see what else we can obtain from the Workplace.
John Potter
(October 2023)
We ordered a large steel cupboard and, without wishing to bore you with details, we had a problem. This feedback relates to the simply superb service we received when they subsequently dealt with the problem. Please pass our thanks in particular to Chrissy who was so helpful in resolving things - brilliant customer service.
Paul W
(October 2023)
Ordered some step ladders, 5 step, good and solid - came next day as stated, just the job. Thank you, willl definitely use again, highly recommended!
Ladder girl
(October 2023)
Brilliant next day delivery service item was well packed but I was dissapointed by the fact that it was very flimsy, suspect it's made in China. My previous ladder was aluminium and lightweight but felt a lot more sturdy and was well over 10 yeard old unfortunately I lent it to someone who was moving house and never got it back
Anonymous
(October 2023)
Good customer service helped us to get our order.
Anonymous
(October 2023)
Excellent service - delivery on time and I was kept informef throughout.
Anonymous
(October 2023)
Great delivery time. Next day.
Anonymous
(October 2023)
great service, quick delivery perfect
Robinson Jennnings Ltd
(October 2023)
Great communication next day delivery faultless service thank you
Anonymous
(October 2023)
This company is by far the best I’ve ever dealt with, efficient, helpful, prompt wouldn’t hesitate to recommend S.Malone,
S.Malone
(October 2023)
An excellent service from ordering to delivery very well done
Roger mitchell
(October 2023)
Ordered a desk. Price very competitive. Fast dispatch and good communication. Product was excellent.
Jen
(September 2023)
Very reasonably priced item purchased and delivered promptly, which was included in the price. I would certainly recommend them.
Linda
(September 2023)
The product is of good quality and priced reasonably. When there was an error in the order, their customer service was exceptional. They mistakenly delivered the wrong type of 4-step ladder to me, but a brief call sorted everything out. They promptly arranged for the return of the incorrect ladder and ensured the right one reached me. The entire issue was resolved seamlessly within a few days
James
(September 2023)
Fantastic service and a competitive price. Can't believe I got next day free delivery for such a modest order but very much appreciated.
Peter
(September 2023)
Excellent level of service. Good value for money; good next-day delivery. Small problem with a missing part but customer service are resolving it.
Bernie Stinson
(September 2023)
early days yet! no problems with delivery left in unlocked porch, just a minor problem lining up assembly screws otherwise everything good.
David
(September 2023)
Great service! Great products! Great prices! The goods were delivered next day as promised and when I called Sales Support with a query, Chrissy was very friendly and extremely helpful. Thank you.
Ian Peacock
(September 2023)
Excellent service, fast delivery and all at a very good price, many thanks
Anonymous
(September 2023)
Good product, excellent price, delivery good, excellent service all round.
Anonymous
(September 2023)
Helpful on the phone answering queries, easy to order on-line and delivered the next day as stated. Thank you.
Phil
(August 2023)
Prompt service. Well packaged. Well described. Installation instruction included. Thank you.
Mark
(August 2023)
I have dealt with Shantel who sorted out my query very quickly and came back to me with alternative products and we were able to put through the order quickly with delivery the following day. Very good service.
Anonymous
(August 2023)
Item arrived damaged in transit. Workplace immediately sent a replacement which arrived next morning. Such speedy service and a good product.
Anonymous
(August 2023)
Very friendly, very helpful and efficient. Highly recommended.
JW
(August 2023)
Excellent information on line, delivery day and time was perfect, the step ladder was as expected very good quality thank you . It was a gift to our daughter.
Mrs V Harris
(August 2023)
An exemplary performance. If only all on line orders were completed in such an efficient and effective way. Thank you John Bartholomew
Anonymous
(August 2023)
Quick and positive response when replacing missing part for me - Excellent communications Would recommend
Anonymous
(August 2023)
First order placed with this company on line ordering was easy to do prices not too bad with free delivery
Anonymous
(August 2023)
excellent company they just can't do enough for you there after sales service is superb I would highly recommend this company you won't get better 5 stars all the way.
Trevor Young
(July 2023)
Very quick delivery, good communication and easy to use website . Thank you........S
STEVE FEARN
(July 2023)
Receive my ballards today. Well-made and very happy with them. Would buy again. 5 star ⭐ Good service Thank you.
Anonymous
(July 2023)
Purchase a Hazchem / chemical liquid storage cabinet and was so impressed we are going to buy another one! Excellent product. Excellent service. Excellent communication from start to finish - thank you!
Andrew - Eric Wright Water
(July 2023)
Good customer service and product as described. Special mention for delivery driver John who went above and beyond when we needed a change of delivery address on the day. Will use this company again.
Anonymous
(July 2023)
Was unable to place my order on line, so I called workplace, spoke to a lovely Lady called Meg who was able to take my order over the phone. Very professional and exceptionally helpful. She was like a breath of fresh air, and made the whole process very easy. 5 Star. If the delivery process is as good as she then I will be very happy.
Kevin
(July 2023)
Excellent product, 3-step aluminium ladder. Good value. Prompt and efficient delivery.
Jane
(June 2023)
Shantel went above and beyond sorting our delivery issue. Solved almost immediately and made a challenging scenario much better. Thanks so much :)
Mikey
(June 2023)
Quick and easy to order, arrived when it said it would, delivered in good condition. great supplier
Anonymous
(June 2023)
Excellent Service from Chrissy and the rest of the team. Products arrive the next day
Theo Kalanidis
(June 2023)
The service i received was excellent item ordered and delivered within 24 hours, you can't do better than that .
Donald Laker
(June 2023)
On trying to place an order, I found that it wasn't that easy! On calling the sales office with all the information as I thought necessary, I was told to submit the order via email.This I did.A reply from yourselves indicated that I hadn't included the product code,yet the same information was given,both with phone and email! The moral of the story here, is that perhaps the sales team ought to be better acquainted with products and their respective codes in order to process orders much quicker and efficiently.Overall, prices are very competitive and service and delivery very good.In conclusion, if I was to use The Workplace again, I would hope that a telephone order would be sufficient,backed up with any other information as required by yourselves.I would hope that these comments are received in a constructive way, and not regarded as a negative response.
Anonymous
(June 2023)
First class
Norman Massey
(May 2023)
Very swift service, received exactly what we needed very quickly and completely hassle free.
Gemma
(May 2023)
Delivery was quick and item was as described. However the parts weren’t labelled and few look similar eg shelves/roof/floor which made assembly more of a challenge. Also an indication of front vs back on the panels would have been helpful
Zoe
(May 2023)
Prompt turnaround and product exactly as wanted and fit for purpouse.
David
(May 2023)
Excellent product and service. Good value product (Safety Mirror) which met all requirements. Product received day after order. Many thanks.
Fyfield
(May 2023)
Speedy service and competitive rates.
Anonymous
(May 2023)
We have had excellent service on our order. Only placed it on 18/05/2023 and it was delivered next day. Price was good. We use buy on occasion when we need bins on wheels for our business.
Doug Braxton
(May 2023)
Good quality items, prompt delivery. Would give five stars but the VAT invoice doesn't seem to get sent out as promised.
Anonymous
(May 2023)
Excellent product (bike stand), service and delivery.
Paul
(May 2023)
Excellent website and fast efficient service. Thank you very much appreciated
Anonymous
(May 2023)
Had a problem with one item missing from delivery this was remedied immediately the whole service was first class highly recommend this company
Michael king
(May 2023)
Customer service was very helpful, trolley is a good product perfect for my use. On delivery the package was badly damaged but the actual product was fine
Paul Bettison
(April 2023)
Speedy delivery
Anonymous
(April 2023)
All the reviews are.....TRUE!!! I purchased 2 x Sheffield cycle stands. They were very competitively priced + also a speedy delivery. I have nothing else to add - all was PERFECT!!! Thank you. The Workplace Depot deserves to be hugely recommended.
Miki
(April 2023)
Excellent quick service with a good quality product would buy from this company again.
Helen Whincup
(April 2023)
Having ordered from the Workplace Depot previously I didn't hesitate to use them again. On both occasions the item was delivered the very next day with free postage. On this second occasion however the item was damaged, although the box wasn't. I phoned them and got through to someone quickly who was very pleasant and professional. I was asked to email some photos of the damage and they would assess them. ‘Here we go’ I thought, it’s going to be a long drawn-out process. I sent the photo’s and called to ensure they had received them. They had and said they would send a new item to me the next day FOC. I was blown away. Sure enough the next day it turned up. What can I say, their customer service is excellent, far exceeded my expectations and I will continue to use them. I like their products and they are reasonably priced. Well done Workplace Depot! Keep up the excellent work!
Simon Day
(April 2023)
Used this cimpany for first time. Great service fast delivery. Well recomended.
David Ellis
(April 2023)
Great prices, great service, Chrissy chased up our order and Shantel made sure amendments were put through for us. Super service
Anonymous
(March 2023)
We were very grateful for Chrissy's help in purchasing our bins. She was very patient and stayed on the line to complete our purchase. Thank you very much Chrissy.
Rex Dunham
(March 2023)
Hello My name is Darren Harvey and I placed an order today.Firstly it was great being able to call a mobile and for someone to pick it up straight away. I was helped in placing my order by Shantel who has been fantastic throughout the day.I would order from you again mainly due to Shantel and they way she works. Fantastic 100%
Darren Harvey
(March 2023)
Very helpful and received details and placed order within 15 minutes Thank you
Anonymous
(March 2023)
Brilliant service great delivery process can’t fault this company was easy to deal with from start to finish and great communication. I highly recommend.
Mark Wareing
(March 2023)
Brilliant Company,..First class delivery,received the next day,..surprised how well the ladders were packed,..Hubby is very pleased as they were just what he had been looking for,..and such a great price...Would highly reccomend this company.
Margaret Tonks
(March 2023)
I bought a single door locker. A real pain to assemble and sadly this locker is cheaply made. Very disappointed with it
Roy Halsall
(March 2023)
Ordered desk awaiting delivery very quickly dealt with order placed
Alan speight
(March 2023)
Excellent service, came the next day, (didn't ask for that) Good sturdy pair of insulated steps. Ideal for changing bulbs etc, with no fear of getting a shock.
Anonymous
(March 2023)
I have purchased from this company on two occasions after looking at the reviews on their website. I had a slight issue with one of the products on my second purchase which was promptly sorted after a quick phone call. Quality good and will buy from them again
Paul
(March 2023)
Pleased with Workplace, appalled at courier. Next day delivery is a joke. Why did goods go from Nottingham to Leicester on Monday then go overnight to Newcastle then take all day Tuesday to go from Newcastle to Bristol? Delivery finally made Wednesday at 15-30. If you are paying for next day delivery you should be asking for your money back.
B. Norman
(March 2023)
1st class service and prompt response. I will use again.
Nigel John Craske
(March 2023)
excellent efficient quick service
Tommy
(March 2023)
No worries here, service quick, reliable, and professional.
Roger Bannister
(March 2023)
Thank you so much for fast service can't wish for better kind regards John s r Smith
John Sydney Robert Smith
(March 2023)
Although not fitted as yet the customer service and delivery was excellent as with previous orders.
D Price
(February 2023)
Very good service thank you
Anonymous
(February 2023)
A slight problem with suppliers for Workplace Depot, customer services were on to it and the jacket came, excellent company,. very pleased. Would recommend them to anyone.
Derek Lowe
(February 2023)
Really recommend this company. I ordered some office equipment and the service was first class from start to finish. The staff are extremely helpful and the delivery was next day. The product is top quality. I will use them again and look to purchase more items from The Workplace Depot. Thanks again.
Paul
(February 2023)
I've had a really positive experience with The Workplace Depot (namely Chrissy in the customer services team). I bought a catering trolley online at a cost which was clearly lower than everyone else. The order went through but then I had contact from Chrissy to say sadly the item was out-of-stock and asked if I was happy to wait of if I wanted a full refund. I was happy to wait and it did arrive a few days later than expected. There was some cosmetic damage to the item, with a damaged plastic tray, which I let Chrissy know about with a few photos. She was really apologetic. I wondered whether a partial refund might be possible, but - lo and behold - I've been given a full refund. Brilliant! Thank you Chrissy and team
Chris
(February 2023)
I was looking for a Cable Protector to place in my garage and when I searched on Google it was the first one to come up. The price was right, it was next day delivery, and payment was smooth. I had an immediate order confirmation, tracking for the order, and it arrived in a box the very next day. Can't get much better than that. Thanks will use again.
Anonymous
(February 2023)
When ordering my chair Chrissy was most helpful. The delivery driver was also courteous. It was easy to assemble and I'm writing this whilst seated on it. It's both comfortable and elegant.
Wendy
(February 2023)
The whole transaction from speaking to you’re very friendly and professional staff to the delivery person the next day was past excellent. After inspection of my purchased blind spot driveway mirror l am extremely pleased with the product and it’s installation parts . Thank you for your first class service.
Anonymous
(February 2023)
The Workplace Depot is absolutely top notch. Ordered a step ladder, arrived next day with brilliant communication on when it had been dispatched and when it would arrive. Required a VAT invoice from them so asked there support email if one could be sent to me and without any issues and incredibly fast, they sent me the invoice. Pleasure to do business with and would happily order here again.
Anonymous
(February 2023)
The parcel arrived on time, no damage, in perfect condition, happy after using same. P Morgan
P Morgan
(February 2023)
I purchased an aluminium ladder and just like they said it arrived the next day after purchase online and in excellent condition. I am very pleased with the product and their service.
Hamid Khan
(February 2023)
Excellent service, easy to order online and delivery was as stated. The price was right as well. The item ordered arrived well packaged. Thank you, especially as we'd been let down by a previous seller.
Anonymous
(February 2023)
The Workplace Depot price for the stepladder I was looking for and speed of delivery was the reason it sealed the deal. Their communication is also first rate and quick which impressed me.
Anonymous
(February 2023)
I find this a really difficult review to write, the products are first class and great value for money but there is a big if, if you can manage to get your hands on the product. I placed two orders both for next day delivery. The first order was not collected on the correct night and the courier tracking was abysmal, I finally did get the product and I was really pleased with the quality. Second order was sent via and different courier and that was collected on the right night for an overnight service. Sadly this meant my package was delivered overnight to a courier depot that was probably further away from my location than the Workplace Depot is. The best I could get from the delivery company was that they would redirect to the correct depot and deliver it tomorrow but added, if they could deliver it to the correct depot, so even the customer service rep was far from confident. By now I was passed caring and told them not to bother as I was going to cancel the order, which I did. So why fives stars, well to be honest I cannot see how I can give less, the products are very well built and great value for money. Every one I spoke to at Workplace Depot was exceptionally helpful whether contacted by phone or Email. They even issued a credit and sent me a copy of the credit note within and hour of me cancelling the second order. It is a really great company with great products and staff but is clearly struggling to find a courier that can match their abilities.
Paul
(January 2023)
Workplace depot have worked extremely hard to make sure we got our products despite the incompetence of their courier. What an excellent company and fantastic customer service staff let down by their courier.
Carol Smith
(January 2023)
Read customer testimonials from 2022